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Response Messages
Email Adddress Unknown Possible Cause 1: You mistyped your email address Solution: Retype your correct email address Possible Cause 2: Your manager entered the incorrect email address when they set-up your account, or they have changed your email address Solution: Contact your manager and get them to confirm the email address using the Manager Application Possible Cause 3: You are using the incorrect server i.e. server2.stafforg.com instead of your correct server number Solution: Ask a collegue to confirm the server number, at the start of the web browser address bar
Incorrect Password Possible Cause 1: You mistyped your password Solution: Retype your correct password

Response Messages

Email Adddress Unknown

Possible Cause 1:
You mistyped your email address
Solution:
Retype your correct email address

Possible Cause 2:
Your manager entered the incorrect email address when they set-up your account, or they have changed your email address
Solution:
Contact your manager and get them to confirm the email address using the Manager Application

Possible Cause 3:
You are using the incorrect server i.e. server2.stafforg.com instead of your correct server number
Solution:
Ask a collegue to confirm the server number, at the start of the web browser address bar

Incorrect Password

Possible Cause 1:
You mistyped your password
Solution:
Retype your correct password